About The Mediation Service
Our Philosophy
Mediator Profile
Mediator Profile
At The Mediation Service, we believe in empowering you to set your own priorities and explore mediation solutions that work for you. We also take the time to understand your organisational culture and context.
Our aim is to provide you with services which resolve, contain and avoid disputes. As well as offering a formal mediation service
At The Mediation Service, we believe in empowering you to set your own priorities and explore mediation solutions that work for you. We also take the time to understand your organisational culture and context.
Our aim is to provide you with services which resolve, contain and avoid disputes. As well as offering a formal mediation service, we work proactively with employers through training and facilitation to address issues and improve staff morale and employee retention, reducing recruitment costs and increasing staff productivity.
We firmly believe that early intervention and positive engagement prevent disputes escalating, avoiding the heightened costs and protracted anxieties of formal litigation.
Mediator Profile
Mediator Profile
Mediator Profile
Dr. Shafi Fazaluddin is a qualified mediator, accredited by Phoenix Dispute Solutions Ltd (PDSL) and the Civil Mediation Council (CMC). He previously worked for approximately 15 years in the City of London, as an Executive Director and Senior Counsel at Goldman Sachs and as a Solicitor at Clifford Chance. Dr. Fazaluddin is an academic spe
Dr. Shafi Fazaluddin is a qualified mediator, accredited by Phoenix Dispute Solutions Ltd (PDSL) and the Civil Mediation Council (CMC). He previously worked for approximately 15 years in the City of London, as an Executive Director and Senior Counsel at Goldman Sachs and as a Solicitor at Clifford Chance. Dr. Fazaluddin is an academic specialising in dispute resolution and a published author in the field. He is also a former Senior Teaching Fellow at SOAS, University of London. He is a long-standing Diversity champion and the Chair of Governors at a local primary school.
Our Services
Mediator Profile
Our Services
- Formal mediation to resolve litigation or pre-litigation disputes resulting from contractual or relationship issues with clients, service providers, partners or employees.
- An impartial intermediary to assist Employee Relations with the resolution of specific employee grievances, complaints and line management issues.
- Facilitation of poten
- Formal mediation to resolve litigation or pre-litigation disputes resulting from contractual or relationship issues with clients, service providers, partners or employees.
- An impartial intermediary to assist Employee Relations with the resolution of specific employee grievances, complaints and line management issues.
- Facilitation of potentially sensitive employee group discussions arising from external factors affecting the workplace or internal issues such as restructuring or reorganisation, to analyse and resolve employee relations issues, and provide anonymised written feedback reports to senior management.
- Training line managers or members of a team in collaborative relationship building and proactive conflict avoidance through problem-based learning (PBL) and coaching.
- Firmwide training to embed your stated business principles within the culture of your organisation.
- Conducting confidential employee exit interviews and feeding back significant issues to Human Resources, to identify specific or recurrent issues which may indicate the need for organisational change.